This article examines AI’s role in software test automation and its broader industry adoption.
AI and the automation of work — Benedict Evans
Benedict Evans examines how generative AI may change work and compares it with earlier waves of automation.

About AI and the automation of work — Benedict Evans
This is an essay by Benedict Evans about how generative AI, large language models and ChatGPT may automate work. It compares the current wave with 200 years of earlier automation, from farm and factory work to office work, and discusses questions about jobs and displacement.
The essay explains the Lump of Labour fallacy and the Jevons Paradox, with examples such as railways, hand-copying clerks, typewriters and adding machines. It also mentions reported early ChatGPT adoption and its appearance in shadow IT data.
Key features
- Discusses generative AI, LLMs and ChatGPT in context of work automation
- Compares current AI automation with 200 years of earlier automation
- Explains Lump of Labour fallacy and link to jobs and efficiency
- Explains Jevons Paradox using steam engines and coal consumption
- Cites historical jobs such as railways, clerks, typewriters and accounting
- Notes early ChatGPT user numbers and shadow IT data from Productiv
- Places generative AI in 200-year history of automation and job change
- Explains economic concepts with concrete historical examples
- References adoption data and historical material such as the 1930 US Census
AI and the automation of work — Benedict Evans at a glance
- Category
- Search & Reference › Articles & Essays
- Type
- Online tool
- Pricing
- Not confirmed. Check the site
- Platforms
- Web
- Open source
- Not stated
- Language
- English
- Last checked
- Oct 5, 2026 · Online when checked
- Listed
- Oct 5, 2026
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