ChatNode

ChatNode builds AI customer service agents from website and business data that can answer questions and complete tasks.

chatnode.ai
ChatNode homepage screenshot

About ChatNode

ChatNode is a web tool for building AI customer service agents from a company's website and business data. According to the homepage, the agents answer visitor questions around the clock, can be trained by crawling a website or adding documents and knowledge bases, and can be given a brand voice and policies. Agents can also run configured actions, such as custom API calls, billing through Stripe, or booking through Calendly or Cal.com, and can hand conversations to a live agent with the conversation context attached. The homepage offers a free trial of 7 days without a credit card. Pricing is not stated in the source material.

The homepage describes data protection measures: AES-256 encryption at rest, TLS 1.3 in transit, and a statement that customer input is not used to train models. It also says the platform meets GDPR and DPA standards. These are the vendor's own claims and are not independently verified here. Integrations with services such as Slack, Notion, CRM software, and Stripe involve external services, and their data handling is outside these statements.

Key features

  • Crawls a website and adds documents or knowledge bases for training
  • Custom API calls, Stripe billing, and Calendly or Cal.com booking actions
  • Lead capture and actions that complete tasks
  • Handoff to live agents with full conversation context
  • Analytics on deflection, time saved, and action success
  • Visual agent designer and embedding on a website
Best for: Businesses that want customer support agents built from their own website and documents, including teams without technical skills.
Good for
  • The homepage states that setup requires no code and no technical skills.
  • Live agent handoff includes full conversation context, according to the homepage.
  • Analytics cover frequent topics, customer satisfaction, and action success.

ChatNode at a glance

Type
Online tool
Pricing
Not confirmed. Check the site
Platforms
Web
Open source
Not stated
Last checked
Oct 6, 2026 · Online when checked
Listed
Oct 5, 2026

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