Dirk Schürjohann

About Dirk Schürjohann

DECAF is a German website for a company that digitizes and automates business processes. The homepage names several process areas: customer guarantees in public transport (ÖPNV), flood and precipitation claims, lost property, customer and complaint management, refunds, time recording, statistics and reporting, and onboarding of new employees. The homepage states that its software is modular, so processes can be adjusted when they change.

The homepage is brief. It does not describe how the software works, which features each process area includes, who the customers are, or what it costs. Pricing is unknown.

Key features

Digitized and automated customer guarantee processes in public transport
Customer and complaint management
Refund processing
Time recording
Statistics and reporting
Onboarding of new employees

Best for: Businesses that want to digitize and automate processes such as customer complaints, refunds, time recording, or reporting.

Good for

The homepage states that the software is modular and can be adjusted when processes change.
The homepage lists a range of business process areas, from complaint management to employee onboarding.