Kustomer

Kustomer combines customer service CRM, conversation management, workflow automation, and AI support agents.

kustomer.com
Kustomer homepage screenshot

About Kustomer

Kustomer is an AI customer service platform and CRM that unifies conversations, customer data, workflows and analytics in one system. It supports omnichannel service, automation of repetitive tasks, and AI agents working with human agents. Teams connect other tools through apps and integrations and use reporting to guide decisions.

Pricing is not clearly stated.

Key features

  • Customer CRM with contextualized data
  • Omnichannel support across channels
  • Workflows and automation for repetitive tasks
  • AI agents for complex requests with customer context
  • Reporting and analytics with real-time visuals
  • Apps and turnkey integrations to connect tools
Best for: B2C and B2B companies managing customer service

Kustomer at a glance

Type
Online tool
Pricing
Not confirmed. Check the site
Platforms
Web
Details verified
Oct 22, 2026 · Official source
Open source
Not stated
Language
English
Last checked
Oct 5, 2026 · Online when checked
Listed
Oct 5, 2026

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