Aidbase
Aidbase combines an AI support chatbot with a knowledge base to help customers find answers.
About Aidbase
Aidbase is a support platform for SaaS startups. It combines an AI chatbot with a knowledge base, custom ticket forms, AI-assisted ticket handling, and a unified email inbox. The chatbot is described as trained on the business's own data sources, and the AI ticket handling is described as learning from the knowledge base and previous tickets. The platform also flags knowledge gaps, where the chatbot lacks an answer, so the content can be corrected and the chatbot retrained.
The homepage lists integrations with tools including Slack, Shopify, WordPress, Notion, Zapier, Webflow, and WhatsApp. It also offers a JavaScript control layer, webhooks, SDKs and APIs, and an npm package and React library for embedding the chatbot and ticket forms in a website or app. The homepage states that data is encrypted and stored within the EU and that the company is GDPR compliant. Connected sources and uploads may involve external services, and the homepage does not explain how these are handled. Pricing is not listed on the homepage. A 7-day free trial is offered, and the homepage says it can be cancelled at any time.
Key features
- AI chatbot trained on connected business data sources
- Knowledge base that users and support staff can search
- AI-assisted ticket handling drawing on previous tickets
- Custom ticket forms for collecting user information
- Identification of knowledge gaps for chatbot retraining
- Webhooks, APIs and SDKs for connecting existing tools
- Lists integrations with several common tools, including Slack, Shopify, WordPress, Notion, and Zapier.
- Chatbot and ticket forms can be deployed with no coding required, according to the homepage.
- The homepage states that data is encrypted and stored within the EU and that the company is GDPR compliant.
Aidbase at a glance
- Website
- aidbase.ai
- Category
- AI & Machine Learning › AI Image Generators
- Type
- Online tool
- Pricing
- Not confirmed. Check the site
- Platforms
- Web
- Open source
- Not stated
- Language
- English
- Last checked
- Oct 6, 2026 · Online when checked
- Listed
- Oct 5, 2026
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Aidbase FAQ
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