Mando AI builds support agents that answer product, order, and policy questions and hands complex cases to staff with context.
AssistLoop
AssistLoop trains a customer-support agent on company documents and websites, then embeds it to answer questions and hand off cases.
About AssistLoop
AssistLoop trains a customer-support agent on website pages, uploaded files, pasted text, and pinned Q&A pairs, then embeds on a website with a script tag. The agent answers questions from that content, and can book meetings, capture leads, call custom APIs, and work alongside tickets and live chat.
If it does not have an answer, it states that or hands the thread to a person. Human handoff and live reply from a shared inbox are described for paid plans, and each AI reply uses message credits. PDF uploads are limited to 42 MB per file.
Key features
- Train on website crawl, file uploads, pasted text, and Q&A pairs
- Embed with script tag for HTML, WordPress, Shopify, and others
- Answer from company content and hand off when answer missing
- Book meetings with Calendly or Cal and capture leads in chat
- Call custom APIs to complete tasks such as order status
- Shared inbox shows history, country, browser, and device
Best for: Businesses that want a website agent to answer from their own support content with human takeover.
Good for
- Answers from provided docs, site pages, and Q&A rather than open internet
- Retrains automatically when sources are added or removed
- Allows switching LLM providers without retraining, with credit cost shown
Watch out for
- Human handoff and live inbox reply are described for paid plans
- Each AI reply spends credits from a monthly allowance
- PDF uploads limited to 42 MB per file
AssistLoop at a glance
- Website
- assistloop.ai
- Type
- Online tool
- Pricing
- Not confirmed. Check the site
- Platforms
- Android, iOS, Web
- Open source
- Not stated
- Language
- English
- Last checked
- Oct 5, 2026 · Online when checked
- Listed
- Oct 5, 2026
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AssistLoop FAQ
How do I train the agent on my business?
Upload files, crawl your website, paste text, or write exact Q&A pairs; adding or removing sources retrains it automatically.
What happens when a customer needs a real person?
On paid plans visitors can escalate mid-chat and staff reply live from the dashboard or iOS/Android apps with thread history and visitor details.
Can it do more than answer FAQs?
Yes, it can book meetings with Calendly or Cal, capture leads with an in-chat form, and call custom APIs such as for order status.
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