Hume

Hume provides human ratings and APIs for evaluating voice, speech, and conversational AI.

hume.ai
Hume homepage screenshot

About Hume

Hume is a web-based evaluation platform for voice AI, speech systems, and conversational agents. It combines automated measurement with structured human judgment to assess how voice systems perform in realistic conditions, including timing, tone, expression, interruption, and contextual appropriateness beyond words and transcripts.

Users can turn real-world use cases into targeted test suites, stress-test models and agents, diagnose failures, and validate improvements. The platform provides tools to measure vocal expression across languages, prepare audio for evaluation and training, and run evaluations with trained raters through APIs.

It suits teams developing text-to-speech, speech-to-speech, speech recognition, or cascaded voice systems, as well as enterprises deploying voice agents. Example use areas described include healthcare, contact centers, financial services, and retail, where interaction quality and user experience matter.

Key features

  • VoiceEQ evaluation suites generated from real conversation data
  • Stress-testing and failure diagnosis for voice models and agents
  • Expression APIs measuring vocal expression, timing, and dynamics
  • Prism Pipeline to prepare audio for evaluation and training
  • Human Feedback API with trained, vetted raters
Best for: Teams building or deploying voice models and conversational agents that need evaluation with human judgment.
Good for
  • Combines automated measurement with human judgment
  • Supports TTS, speech-to-speech, ASR, and cascaded systems
  • Covers both model development and deployed agents
Watch out for
  • Pricing is not listed
  • Not open source

Hume at a glance

Website
hume.ai
Type
Online tool
Pricing
Not confirmed. Check the site
Platforms
Web
Open source
Not stated
Language
English
Last checked
Oct 5, 2026 · Online when checked
Listed
Oct 5, 2026

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Hume FAQ

What does Hume do?
Hume provides evaluation tools and APIs for voice, speech, and conversational AI, combining automated measures with human ratings.
What types of voice systems can be evaluated with Hume?
The platform describes support for TTS, speech-to-speech, ASR, and cascaded systems, as well as deployed voice agents.
What is VoiceEQ?
VoiceEQ is Hume's evaluation platform for generating test cases, stress-testing systems, diagnosing failures, and validating improvements.
Does Hume offer human evaluation?
Yes, its Human Feedback API runs structured evaluations with trained, vetted raters.
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