Novu

Novu provides open-source notification and agent communication infrastructure for connecting products with customers.

novu.co
Novu homepage screenshot

About Novu

Novu is notification and agent communication infrastructure that lets products notify users and lets AI agents hold conversations with them. According to the homepage, it supports channels including in-app, email, SMS, push, WhatsApp, Slack, Microsoft Teams, and Telegram, accessed through one API. Developers can start with the command npx novu connect.

The homepage describes Novu as open-source, but the directory record marks it as not open source and lists no repository, so the open-source status is unconfirmed here. A self-hosted deployment option in your own infrastructure or private cloud is described on the homepage. The homepage does not state pricing, and it says enterprise compliance features are designed for regulated environments without naming specific certifications.

Key features

  • Prebuilt Inbox component with real-time notifications and unread counts
  • User-set notification preferences with quiet hours and snooze
  • Digests bundle multiple notifications and rate limits cap how often users are contacted
  • One workflow triggers routing, conditions, delays, and fallbacks across channels
  • Two-way agent conversations across WhatsApp, Slack, SMS, and other channels
  • Human-in-the-loop approval before an agent refunds, deploys, or calls MCP tools
Best for: Development teams that want to add notifications and AI agent conversations across in-app, email, SMS, and chat channels through a single API.
Good for
  • Self-hosting option for deployment in your own infrastructure or private cloud
  • One workflow and API cover multiple notification and messaging channels
  • Prebuilt Inbox component that can be styled, localized, and composed
Watch out for
  • The homepage does not state pricing
  • Enterprise compliance is described as designed for regulated environments, without named certifications

Novu at a glance

Website
novu.co
Type
Online tool
Pricing
Not confirmed. Check the site
Platforms
Web
Open source
Not stated
Language
English
Last checked
Oct 6, 2026 · Online when checked
Listed
Oct 5, 2026

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Novu FAQ

Can Novu be self-hosted?
The homepage says it can be deployed in your own infrastructure or private cloud.
Can a person approve an agent's actions before they happen?
The homepage describes human-in-the-loop approval that is brought into the conversation before an agent refunds, provisions, deploys, or calls a tool on an MCP server.
How is Novu set up?
The homepage says to start with the command npx novu connect, and it also offers a copyable prompt and CLI command for connecting an agent.
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