Synthflow

Synthflow provides AI voice agents for automated business phone calls, with a platform aimed at sales and customer support teams.

synthflow.ai
Synthflow homepage screenshot

About Synthflow

Synthflow provides AI voice agents to automate business phone calls such as appointment scheduling, support inquiries, and order tracking. Users define call flows in a visual designer with API connections, test them with simulated calls, then deploy through Synthflow's telephony infrastructure with monitoring and conversation analytics.

The platform also manages agents for chat and SMS, connects to existing SIP or PBX setups and systems including Cisco, Avaya, Genesys, and RingCentral, and includes version tracking with preview and rollback.

Key features

  • Visual flow designer to define steps and connect APIs
  • Simulated test calls measuring accuracy and compliance against KPIs
  • In-house telephony with SIP and PBX integration option
  • Real-time monitoring of calls, webhooks, and APIs
  • Omnichannel agents for voice, chat, and SMS
  • Version tracking with preview, compare, and rollback
Best for: Enterprise sales, support, and call center teams handling high-volume phone operations.
Good for
  • Operates its own telephony network with SIP trunk and PBX compatibility
  • Includes simulated testing, version control, and real-time call monitoring
  • Connects to systems such as Cisco, Avaya, Genesys, and RingCentral

Synthflow at a glance

Type
Website
Pricing
Not confirmed. Check the site
Platforms
Web
Open source
Not stated
Language
English
Last checked
Oct 5, 2026 · Online when checked
Listed
Oct 5, 2026

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Synthflow FAQ

Can Synthflow work with an existing phone system?
Yes, it integrates with existing telephony and SIP-based providers without requiring replacement of SIP or PBX setups, and can use its own carriers or customer-provided SIP trunks.
Does Synthflow support channels other than voice calls?
Yes, agents can be designed and managed for voice, chat, SMS, and more from one platform.
How are agents tested before launch?
Agents are tested with simulated calls in the Test Center against accuracy, response quality, and compliance KPIs, with sandbox preview and rollback for versions.
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