Twig

Sera answers, qualifies, and books every inbound call, chat, and email in seconds — resolving 70% of inquiries with no human...

twig.so
Twig homepage screenshot

About Twig

Twig offers Sera, an AI receptionist that answers phone calls, texts and web chats around the clock. Sera asks callers qualifying questions and books them into the business's calendar. The homepage shows examples for insurance agencies, dental practices, mortgage lenders and B2B SaaS sales teams, including after-hours calls.

The product has stated limits. In the insurance and mortgage examples, Sera does not quote premiums, bind coverage, or quote rates or terms. Some features, including appointment booking, missed-call text-back, live transfers and multi-language conversations, are listed as included on the Growth plan and above. The homepage also says results from its savings estimator are estimates that depend on the business's call mix and booking rate. Pricing starts at $49 per month after a 15-day free trial, and no credit card is required for the trial.

Key features

  • Answers phone calls, texts and web chats 24/7
  • Asks qualifying questions and books callers into appointments
  • Missed-call text-back on Growth plan and above
  • Live call transfers on Growth plan and above
  • Multi-language conversations on Growth plan and above
  • Human handoff and advanced analytics listed on Growth plan
Best for: Businesses such as insurance agencies, dental practices, mortgage lenders and B2B software sales teams that receive inbound calls and leads outside staffed hours.
Good for
  • A 15-day free trial is offered with no credit card required
  • Setup is described as taking under 30 minutes for most businesses, by pasting a website and forwarding a phone line
  • The Starter plan includes voice minutes and 500 AI chats per month
Watch out for
  • Sera does not quote premiums, bind insurance coverage, or quote mortgage rates or terms, according to the examples shown
  • Appointment booking, missed-call text-back, live transfers and multi-language support are listed only on Growth and above
  • Savings figures from the calculator are labeled as estimates and depend on the business's own call mix and booking rate

Twig at a glance

Website
twig.so
Type
Online tool
Pricing
Paid
Platforms
Web
Open source
Not stated
Language
English
Last checked
Oct 6, 2026 · Online when checked
Listed
Oct 5, 2026

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Twig FAQ

How long does setup take?
The homepage says most businesses are live in under 30 minutes. Setup involves pasting your website and then forwarding your phone line.
Is there a long-term contract?
The homepage says there is no contract and that the Starter plan can be cancelled at any time.
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