AgentDock provides an AI customer service agent for handling customers across channels.
Chatbase
Chatbase builds AI agents for customer support across chat, email, and voice channels.
About Chatbase
Chatbase is a platform for building AI agents that handle customer experience and support across chat, email, and voice. Users connect data sources, define an agent's role, and set guardrails, with the homepage stating that no code is required. Agents follow written procedures and can use built-in actions, such as looking up an order.
Before an agent goes live, its behavior can be tested with real customer scenarios to check accuracy, brand consistency, and edge cases. After deployment, users can track resolution rates, review escalations, and refine instructions. The homepage also describes a helpdesk where AI agents and human staff work from the same conversation. The homepage lists a free trial and a demo request, but it does not state full plan pricing.
Key features
- Customer support agent that resolves queries across live chat, email, phone, and Slack
- Sales and product guidance agents that answer product questions and guide conversations
- Build, test, deploy, and optimize steps for creating and running agents
- Publishing agents to chat, WhatsApp, email, Slack, and other channels from one platform
- Plain-language procedures followed step by step, with built-in actions such as order lookup
- Helpdesk where AI agents and human staff work from the same conversation
Best for: Customer support, sales, and customer experience teams that want AI agents to handle inquiries across chat, email, and voice channels.
Good for
- The homepage states that agents can be built without code and set up in minutes.
- Agents can be tested on real customer scenarios before they go live.
- Users can review escalations and refine agent instructions based on tracked resolution rates.
Watch out for
- Pricing is listed only as a trial, and the homepage does not state full plan pricing.
Chatbase at a glance
- Website
- chatbase.co
- Category
- AI & Machine Learning › AI Agents & Automation
- Type
- Website
- Pricing
- Free trial
- Platforms
- Web
- Open source
- Not stated
- Language
- English
- Last checked
- Oct 6, 2026 · Online when checked
- Listed
- Oct 5, 2026
Chatbase alternatives
Tools and sites you could use instead, ranked by how closely they match.
echowin builds phone and chat agents for businesses and connects them to tools, workflows, and existing integrations.
UpBrains AI automates distributor operations by reading and writing information across email, orders, and business systems.
Brainfish provides AI support agents that answer from product knowledge and take actions across connected business systems.
HyperAgency describes a federated agent network where agents can remember, collaborate, and operate across users and organizations.
Monobot CX builds voice, chat, and SMS agents with real-time analytics and management tools.
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Chatbase FAQ
Can an agent be tested before it goes live?
Yes. The homepage says users can run real customer scenarios before going live to validate accuracy, brand consistency, and edge case handling across every channel.
Which channels can agents be deployed to?
The homepage lists chat, WhatsApp, email, Slack, and more, and describes agents working across chat, email, and voice.
Does setting up an agent require coding?
The homepage states that no code is required to build an agent and that it can be ready in minutes.
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