This IVPN help article explains how the company responds to authority requests for information about a customer.

ivpn.net/knowledgebase/privacy/how-do-we-react…
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About No-Log

This IVPN help page describes how the company says it responds to authority requests for customer information. It states the company is incorporated in Gibraltar and will comply with a court order from a recognized legal authority with jurisdiction, but cannot hand over information it does not have.

It also states that no personal information is requested at signup, and that if persistent logging of connections or personal data relating to network activity becomes legally required, it will notify customers and attempt to move jurisdictions or close the service.

Key features

  • Explains compliance with court orders from authorities with jurisdiction
  • States company is incorporated in Gibraltar
  • Notes no personal information requested at signup
  • Describes notification plan if logging becomes legally required
  • Links to related articles on logs and stored information
  • Provides contact option for support questions
Best for: People evaluating IVPN who want to understand its stated policy on authority information requests.
Good for
  • Does not request personal information when customers sign up
  • States it cannot hand over information it does not have
  • Says it will notify customers if persistent logging becomes legally required
Watch out for
  • Will comply with a court order from a recognized authority with jurisdiction

No-Log at a glance

Type
Website
Pricing
Not confirmed. Check the site
Platforms
Web
Open source
Not stated
Language
English
Last checked
Oct 5, 2026 · Online when checked
Listed
Oct 5, 2026

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No-Log FAQ

How does IVPN respond to an authority request for customer information?
It states it will comply with a court order from a recognized legal authority with jurisdiction, but cannot hand over information it does not have.
What personal information does IVPN request at signup?
The page states that no personal information is requested when a customer signs up.
What will IVPN do if it is legally required to keep persistent logs?
It states it will notify customers immediately and do everything in its power to move jurisdictions or close the service.
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