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TeamViewer

teamviewer.com Remote Desktop Online toolFreemium

Remote support software with a private non-commercial use route and separate business subscriptions.

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teamviewer.com
TeamViewer homepage screenshot

About TeamViewer

TeamViewer is remote support and remote desktop software. Its homepage describes a platform for connecting to remote computers, providing remote support, and working together online. The homepage promotes TeamViewer ONE, a platform that combines remote support, endpoint management and real-time automation for IT teams, and TeamViewer DEX, a product for monitoring and fixing problems on employee devices.

According to the homepage, the TeamViewer KI assistant, named Tia, diagnoses, fixes and verifies IT problems during support sessions, and the user keeps full control of the session. TeamViewer also offers a free route for private, non-commercial use. Business use is covered by separate subscriptions. The homepage is in German and includes marketing language, and claims about outcomes such as reduced service desk requests are the vendor's own statements.

Key features

  • Connects to remote computers for remote desktop access and support sessions
  • Tia AI assistant diagnoses, fixes and verifies IT problems during support sessions
  • Real-time and historical monitoring of endpoint devices
  • Insights into performance, applications, operating systems, security and networks
  • Automated fixes for recurring IT problems through TeamViewer DEX
  • Augmented reality tools for logistics, production and training workflows
Best for: IT support teams and organisations that need remote support and endpoint management, and private users who need free remote access for non-commercial purposes.
Good for
  • A free route is available for private, non-commercial use
  • Combines remote support, endpoint management and automation in one platform
  • The user keeps control during AI-assisted support sessions, according to the homepage
Watch out for
  • Business use requires separate subscriptions
  • The free route is limited to private, non-commercial use
  • Outcome claims on the homepage, such as reduced costs and fewer service desk requests, are vendor statements and are not verified in the source

TeamViewer at a glance

Type
Online tool
Pricing
Freemium
Open source
Not stated
Last checked
Oct 9, 2026 · Online when checked
Listed
Oct 9, 2026

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TeamViewer FAQ

Is TeamViewer free to use?
The homepage says TeamViewer is free for private use. Business use is covered by separate subscriptions. The listed pricing model is freemium.
Does the user keep control when the Tia AI assistant works on a device?
The homepage states that the user keeps full control during support sessions in which Tia diagnoses, fixes and verifies IT problems.
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Listing maintained by Chris McClure and the WebIndexly editors · Updated Oct 13, 2026 · How we rank