Tiledesk

Tiledesk is the open-source, no-code platform to build AI chatbots and connect live agents. Automate conversations and boost customer support.

tiledesk.com
Tiledesk homepage screenshot

About Tiledesk

Tiledesk is a no-code platform for building AI chatbots and agentic AI workflows, described on its site as open source. Users design conversational flows with visual tools, connect knowledge bases, documents or external data sources, and deploy agents across web, WhatsApp, voice and other channels. It also supports automation use cases such as batch processing, content generation and email workflows through API endpoints and LLM prompt chains, and connects live human agents to conversations.

Key features

  • Visual no-code builder for multi-step conversational flows
  • Connects knowledge bases, documents and external data sources
  • Deploys agents on web, WhatsApp and voice channels
  • API endpoints for batch automation and LLM prompt chains
  • Self-learning extracts details from chats to update the knowledge base
  • Scheduling links to Google, Outlook or other calendars
Best for: Support, operations and e-commerce teams that want to build multi-channel AI agents and automation without writing code.
Good for
  • No-code visual tools for designing conversations and workflows
  • Multi-agent setup with humans in the loop, MCP and APIs
  • 14-day free trial with no credit card required
Watch out for
  • The homepage lists only a 14-day free trial; ongoing pricing is not shown
  • Scheduling, email, Shopify and WhatsApp solutions are presented with demo or custom-agent requests
  • Integrations such as calendars, inboxes, Shopify and WhatsApp Business require connecting external accounts

Tiledesk at a glance

Type
Website
Pricing
Free trial
Platforms
Web
Open source
Not stated
Language
English
Last checked
Oct 6, 2026 · Online when checked
Listed
Oct 5, 2026

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Tiledesk FAQ

Is there a free trial?
Yes. The site offers a 14-day free trial with no credit card required, and you can cancel anytime.
Which channels can AI agents be published on?
Agents can be deployed on web, WhatsApp, voice and other channels listed by Tiledesk.
Can live human agents work alongside the AI?
Yes. Tiledesk is designed to connect live agents and supports humans in the loop; unresolved issues can be escalated as tickets.
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