Cognigy provides generative and conversational AI agents for enterprise customer service across voice and chat channels.
Chat Data
Chat Data builds custom AI agents and support chatbots from enterprise knowledge bases for deployment across websites and messaging platforms.
About Chat Data
Chat Data is a platform for building custom AI agents and customer support chatbots. It connects an organization's knowledge base to customized large language models, and the resulting agents can be deployed on websites and messaging platforms such as WhatsApp, Messenger, Instagram, Telegram, Line, Slack, and Discord.
The homepage lists integrations with tools such as Google Drive, Notion, Shopify, WooCommerce, Zendesk, Zapier, and Stripe, and describes connections to 834 MCP apps with more than 10,000 tools. Its homepage describes the platform as HIPAA compliant and says a Business Associate Agreement (BAA) is available for customers on the Standard plan or above. Pricing is not stated in the source.
Key features
- Trains agents on text, video, and audio inputs from a knowledge base
- Deploys agents to websites, WhatsApp, Slack, Telegram, and other messaging platforms
- Escalates conversations from the AI agent to live human support
- Connects to 834 MCP apps with more than 10,000 tools
- Supports real-time voice conversations with a customized ElevenLabs voice
- Auto-syncs product updates from Shopify or WooCommerce
Best for: Organizations that want customer support chatbots built from their own knowledge bases and deployed across websites and messaging apps.
Good for
- Supports deployment across many websites and messaging platforms
- Offers live chat handoff from the AI agent to human staff
- Lists a large set of pre-built integrations with business tools
Watch out for
- A Business Associate Agreement is only available on the Standard plan or above
- Custom voice output depends on the external ElevenLabs service
- Many integrations depend on third-party apps and their own data access terms
Chat Data at a glance
- Website
- chat-data.com
- Type
- Website
- Pricing
- Not confirmed. Check the site
- Platforms
- Web
- Open source
- Not stated
- Language
- English
- Last checked
- Oct 6, 2026 · Online when checked
- Listed
- Oct 5, 2026
Chat Data alternatives
Tools and sites you could use instead, ranked by how closely they match.
GPTBots.ai implements enterprise AI agents for customer support, enterprise search, and data analysis workflows.
ChatFast builds customer-facing AI agents that answer from a knowledge base, collect structured information, and prepare handoffs.
LLMStack lets users build generative AI apps, chatbots, and agents with data through a no-code platform.
PolyAI provides an enterprise platform for building, deploying, and iterating conversational agents across customer service channels.
ChatMaxima builds conversational chatbots for sales, lead qualification, and support across messaging channels.
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Chat Data FAQ
Can conversations be passed to a human agent?
Yes. The homepage says live chat handoff is available on websites and third-party platforms, and that the AI determines the timing of the transfer.
Is the platform HIPAA compliant?
The homepage describes the platform as HIPAA compliant and says a BAA is available for customers on the Standard plan or above. Confirm the terms directly with the vendor before relying on this for regulated data.
Can the agent use a custom voice?
The homepage says real-time voice conversations are supported and that the output voice can be configured with a custom voice from ElevenLabs.
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