Crisp

Crisp combines a multichannel messaging inbox with AI agents and workflow tools for customer support and sales.

crisp.chat
Crisp homepage screenshot

About Crisp

Crisp provides a shared inbox that centralizes inbound messages from web chat, email, WhatsApp, Messenger, Instagram and other channels. It includes a website and mobile chat widget, knowledge base, built-in CRM, analytics, and tools for internal workflow automation for support, sales and marketing.

Users can build AI agents trained on website content, PDFs and help articles using a no-code builder or templates, then deploy them to selected messaging channels. The site states that AI answers can be invalid and need review and refinement, and lists a 14-day trial with all features and no card required.

Key features

  • Shared inbox for chat, email, WhatsApp, Messenger and Instagram
  • No-code builder for AI agent workflows with templates
  • Train AI on website content, PDFs and help articles
  • Website and mobile chat widget for real-time conversations
  • Self-service knowledge base and branded help center
  • Built-in CRM with customer data and past interactions
Best for: Customer support, sales, and marketing teams handling inquiries across multiple messaging channels.
Good for
  • Centralizes messages from multiple channels in one inbox
  • AI can be trained on existing website, PDFs and articles
  • Combines inbox, CRM, knowledge base and analytics
Watch out for
  • AI agent answers can be invalid and require review

Crisp at a glance

Website
crisp.chat
Type
Website
Pricing
Free trial
Platforms
Web
Open source
Not stated
Language
English
Last checked
Oct 5, 2026 · Online when checked
Listed
Oct 5, 2026

Crisp alternatives

Tools and sites you could use instead, ranked by how closely they match.

All 24 alternatives

Chat Data

chat-data.com

Chat Data builds custom AI agents and support chatbots from enterprise knowledge bases for deployment across websites and messaging platforms.

Popular in AI Chatbots & Assistants

Well-known listings from the same topic.

All 238

Crisp FAQ

Which messaging channels does Crisp support?
Web chat widget, email, WhatsApp, Messenger, Instagram, plus 8 other channels into one shared inbox.
How do you create an AI agent?
Train it on website content, PDFs or knowledge base articles, build a workflow with the no-code builder or templates, test and deploy to a channel, then review exchanges and refine.
Does Crisp offer a free trial?
Yes, a 14-day free trial with all features and no card required.
Is something wrong or out of date?

Tell us and an editor will check it.

Own this website?

Claim the listing and suggest updates yourself. An editor checks every claim first.

Claim this listing