ChatFast builds customer-facing AI agents that answer from a knowledge base, collect structured information, and prepare handoffs.

chatfast.io
ChatFast homepage screenshot

About ChatFast

ChatFast builds customer-facing AI agents for business websites. An agent is connected to a knowledge base drawn from a website, help center, PDFs and files (including scanned documents), and answers customer questions only from those sources, saying so when an answer is not present. Agents can also collect contact details and form fields in the chat, then route the result by email, an API call or a webhook, and pass unresolved conversations to a team inbox with the full transcript. A playground lets teams test real support and sales questions before launch, and an insights view shows conversations, captured contacts and questions answered with low confidence. Installation is described as one snippet on the site. Pricing is not stated; a 14-day free trial without a credit card is advertised, and unlimited agents are said to be included on every paid plan.

Key features

  • Answers customer questions from a connected website, help center, PDFs and files
  • Supports scanned documents as knowledge sources, refreshed by re-indexing
  • Playground for testing support and sales questions before going live
  • Collects contact details and form fields inside the chat
  • Sends captured data via email, API call or webhook
  • Hands off to a team inbox with the full transcript attached
Best for: Businesses with support, sales or front-desk chat that want answers grounded in their own documents and clean handoffs to staff.
Good for
  • States that documents and conversations are never used to train or fine-tune foundation models
  • Answers come only from connected sources, and the agent says when an answer is not available
  • Unlimited agents are said to be included on every paid plan
Watch out for
  • Pricing is not stated on the homepage; only a 14-day free trial without a credit card is advertised
  • Answers depend on the connected knowledge base, so gaps show up as low-confidence questions
  • Site content is in English

ChatFast at a glance

Type
Website
Pricing
Not confirmed. Check the site
Platforms
Web
Open source
Not stated
Language
English
Last checked
Oct 5, 2026 · Online when checked
Listed
Oct 5, 2026

ChatFast alternatives

Tools and sites you could use instead, ranked by how closely they match.

All 24 alternatives

ChatbotGen

chatbotgen.com

ChatbotGen builds customer-facing chatbots trained on websites, documents, and FAQs for use on web, WhatsApp, and Telegram.

Chat Data

chat-data.com

Chat Data builds custom AI agents and support chatbots from enterprise knowledge bases for deployment across websites and messaging platforms.

Tiledesk

tiledesk.com

Tiledesk is the open-source, no-code platform to build AI chatbots and connect live agents. Automate conversations and boost customer support.

Free trial
24 alternatives

Popular in AI Chatbots & Assistants

Well-known listings from the same topic.

All 238

ChatFast FAQ

How is a ChatFast agent installed?
The homepage describes adding one snippet to the site, after which the agent begins answering visitors and capturing details.
What happens when the agent cannot answer a question?
It says the answer is not in the connected sources instead of guessing, and the conversation can be handed to your team with the transcript attached.
Are my documents or conversations used to train AI models?
The site states that your documents and conversations are never used to train or fine-tune foundation models.
Is something wrong or out of date?

Tell us and an editor will check it.

Own this website?

Claim the listing and suggest updates yourself. An editor checks every claim first.

Claim this listing