PolyAI provides an enterprise platform for building, deploying, and iterating conversational agents across customer service channels.
Chatling
Chatling deploys AI support agents across web and messaging channels with human handoff and multilingual support.
About Chatling
Chatling provides AI customer service agents for websites and for WhatsApp, Instagram, Telegram, and Messenger, managed from a unified inbox. When the agent cannot resolve an issue, the conversation is handed to staff with a conversation summary.
It syncs website, docs, and help-center content for answers, supports replies in 80+ languages, and includes live chat, lead capture, reports and analytics, post-chat satisfaction surveys, and switching between AI models without coding.
Key features
- Answer on website, WhatsApp, Instagram, Telegram, and Messenger
- Hand off unresolved chats to staff with context summary
- Sync website, docs, and help center for answers
- Reply in 80+ languages
- Capture leads and qualify prospects when offline
- Send post-chat satisfaction surveys and view analytics
Best for: Teams that handle repetitive customer questions across a website and messaging apps.
Good for
- Manages website and messaging conversations from one inbox
- Provides human handoff with conversation summary and full context
- Keeps answers current by auto-syncing website and help content
Chatling at a glance
- Website
- chatling.ai
- Type
- Website
- Pricing
- Not confirmed. Check the site
- Platforms
- Web
- Open source
- Not stated
- Language
- English
- Last checked
- Oct 7, 2026 · Online when checked
- Listed
- Oct 5, 2026
Chatling alternatives
Tools and sites you could use instead, ranked by how closely they match.
ChatFast builds customer-facing AI agents that answer from a knowledge base, collect structured information, and prepare handoffs.
ChatMaxima builds conversational chatbots for sales, lead qualification, and support across messaging channels.
Free trial
24 alternatives
Voiceflow helps customer experience teams build and deploy chat and voice AI agents for customer support and service automation.
eesel AI deploys agents in existing business applications to handle customer service, content, and operational tasks.
Cognigy provides generative and conversational AI agents for enterprise customer service across voice and chat channels.
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Chatling FAQ
Which channels does Chatling support?
Website, WhatsApp, Instagram, Telegram, and Messenger, managed from a unified inbox.
What happens when the AI cannot resolve an issue?
The conversation is handed off to the team with full context and an AI summary.
Does building an agent require coding?
No, the product is described as no-code and not requiring coding.
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