Verbacall

VerbaCall calls, texts and emails leads, books appointments, transfers conversations to staff and records actions in a CRM.

verbacall.com
Verbacall homepage screenshot

About Verbacall

VerbaCall is a multichannel communications platform for voice, SMS, RCS and email. It calls, texts and emails leads and customers, books appointments based on availability, performs warm transfers to staff, and records calls, messages and pipeline changes in a CRM.

It maintains shared context across channels, runs scheduled outbound sequences, and manages opt-outs and do-not-contact lists. Its voice interaction is described as American English.

Key features

  • Makes and answers inbound, outbound and after-hours voice calls
  • Sends and receives SMS, RCS and email in shared thread
  • Books appointments using real availability and syncs to calendar and CRM
  • Warm-transfers calls after briefing staff on second line
  • Logs calls, texts and emails and updates CRM pipeline stages
  • Runs outbound sequences across channels that stop at goal
Best for: Businesses that manage leads and appointments across phone, text and email and record activity in a CRM.
Good for
  • Works with an existing CRM and keeps the existing phone number
  • Keeps conversation context across voice, SMS, RCS and email
  • Handles inbound, outbound and after-hours contact and simultaneous conversations

Verbacall at a glance

Type
Website
Pricing
Not confirmed. Check the site
Platforms
Web
Open source
Not stated
Language
English
Last checked
Oct 5, 2026 · Online when checked
Listed
Oct 5, 2026

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Verbacall FAQ

Does VerbaCall work with my existing CRM and phone number?
The site states it works with your CRM and keeps your number, writing calls, messages and appointments back to the CRM.
How does transfer to staff work?
It holds the lead on the line, briefs a staff member on a second line, and connects when the staff member agrees. If no one is available, it takes a message and updates the CRM.
How are opt-outs handled?
The site states it honors opt-outs instantly and keeps the do-not-contact list current automatically.
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