1
Same kind of website
Crisp combines a multichannel messaging inbox with AI agents and workflow tools for customer support and sales.
Alternatives
The Best Help Scout Alternatives in 2026
11 alternatives1 free · 0 open source
Looking for something like Help Scout? Here are 11 alternatives, ranked by how closely they match it on purpose, features and platforms. Of these, 1 are free or have a free plan.
About Help Scouthelpscout.com
VisitHelp Scout provides customer support software for managing service conversations and support workflows.
Top picks at a glance
First suggestionCrispCrisp combines a multichannel messaging inbox with AI…Free or freemium optionTidioTidio combines AI customer service chat with tools for…Another optionQueryPalQueryPal learns from support tickets, documents, expertise…
Quick comparison
| # | Alternative | Pricing | Open source | Platforms |
|---|---|---|---|---|
| 1 | Crisp | Free trial | Not stated | Web |
| 2 | QueryPal | — | Not stated | Web |
| 3 | Tiledesk | Free trial | Not stated | Web |
| 4 | Moveo.AI | — | Not stated | Web |
| 5 | CuServly | Free trial | Not stated | Web |
| 6 | Gorgias | — | Not stated | Web |
| 7 | GPTBots.ai | — | Not stated | Web |
| 8 | CustomGPT.ai | — | Not stated | Web |
| 9 | Observe.AI | — | Not stated | Web |
| 10 | Droxy | — | Not stated | Web |
All Help Scout alternatives
2
QueryPal
querypal.comSame kind of website
QueryPal learns from support tickets, documents, expertise, and workflows to automate customer support responses.
3
Same kind of website
Tiledesk is the open-source, no-code platform to build AI chatbots and connect live agents. Automate conversations and boost customer support.
4
Moveo.AI
moveo.aiSame kind of website
Moveo.AI builds customer service, collections, and payment agents that use conversation history to inform interactions.
5
Same kind of website
CuServly builds customer-service chatbots trained on a company's information and supports conversations in 95 languages.
6
Gorgias
gorgias.comGorgias combines a helpdesk, customer data, workflows, chat, FAQ content, and AI agents for ecommerce customer support.
7
GPTBots.ai
gptbots.aiGPTBots.ai implements enterprise AI agents for customer support, enterprise search, and data analysis workflows.
8
CustomGPT.ai
customgpt.aiCustomGPT.ai creates business AI agents trained on company content for customer engagement and governed support workflows.
9
Observe.AI
observe.aiObserve.AI brings customer experience agents, real-time frontline assistance, conversation analysis, and quality review into one platform.
10
Droxy
droxy.aiDroxy provides customer interaction tools across channels to help businesses handle conversations and sales opportunities.
11
Free plan
Tidio combines AI customer service chat with tools for handling conversations and routing support questions.
No alternatives match this filter.
Alternatives to similar tools
Observe.AI24 alternativesGPTBots.ai24 alternativesTiledesk24 alternativesMoveo.AI24 alternativesCrisp24 alternativesQueryPal9 alternatives
What is the best alternative to Help Scout?
Based on features, tags and platforms, the closest alternatives to Help Scout are Crisp, QueryPal, and Tiledesk.
Is there a free alternative to Help Scout?
Yes. Tidio is free or offer a free plan.
Alternatives are suggested from the purpose and features described in our listings. Different pages for the same product appear once. Read each description to check whether it fits your task. How we choose alternatives · Suggest an alternative