HubSpot

HubSpot combines customer relationship management with marketing, sales, and customer service software.

hubspot.com
HubSpot homepage screenshot

About HubSpot

HubSpot is a web-based customer platform that brings marketing, sales, service, content, data, and revenue tools together with a Smart CRM. It aims to align teams and AI around shared customer data, with Agent Hub for deploying AI agents and 2,000+ integrations with existing tools. The homepage states AI agents can resolve over 65% of customer inquiries, and AEO is labeled Beta. Pricing details are not listed on the homepage; it offers a demo of premium software and free tools to get started.

Key features

  • Combines Marketing, Sales, Service, Content, Data and Revenue Hubs on one platform
  • Smart CRM keeps customer data clean, connected, and actionable
  • Agent Hub deploys and manages AI agents across the platform
  • Customer Agent resolves inquiries, takes CRM actions, and hands off with context
  • Prospecting Agent spots buying signals, sources contacts, launches personalized outreach
  • 2,000+ integrations connect HubSpot with existing business tools
Best for: Businesses of various sizes that want to align marketing, sales, and service teams around shared customer data and AI agents.
Good for
  • Aligns marketing, sales, and service teams around shared customer data on one platform.
  • Includes Agent Hub for deploying AI agents that can resolve customer inquiries and support prospecting.
  • Offers 2,000+ integrations and is trusted by 306,000+ customers worldwide.
Watch out for
  • AEO is labeled Beta.
  • The homepage states AI agents can resolve over 65% of customer inquiries, not all.
  • Pricing details are not stated on the homepage.

HubSpot at a glance

Type
Online tool
Pricing
Not confirmed. Check the site
Platforms
Web
Open source
Not stated
Language
English
Last checked
Oct 6, 2026 · Online when checked
Listed
Oct 5, 2026

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HubSpot FAQ

Is AEO generally available?
The homepage labels AEO as Beta.
Does HubSpot offer free tools?
Yes, the homepage offers a free start with HubSpot's free tools; premium software is available via demo.
What can Customer Agent do?
It resolves inquiries, takes action in the CRM, and hands off with full context.
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