ChatFast builds customer-facing AI agents that answer from a knowledge base, collect structured information, and prepare handoffs.
Zendesk vs Tiledesk
How do Zendesk and Tiledesk compare? Here are the facts side by side: pricing, platforms, open-source status and what each one is for.
| Directory detail | Zendesk | Tiledesk |
|---|---|---|
| What it is | Zendesk offers customer service software with AI agents designed to resolve support issues, and the page lists a free trial. | Tiledesk is the open-source, no-code platform to build AI chatbots and connect live agents. Automate conversations and boost customer support. |
| Website | ||
| Type | Website | Website |
| Topic | ||
| Pricing | Free trial | Free trial |
| Platforms | Web | Web |
| Open source | Not stated | Not stated |
| Language | English | English |
| Alternatives |
Other options to consider
Sites similar to both Zendesk and Tiledesk.
Moveo.AI builds customer service, collections, and payment agents that use conversation history to inform interactions.
Voiceflow helps customer experience teams build and deploy chat and voice AI agents for customer support and service automation.
Cognigy provides generative and conversational AI agents for enterprise customer service across voice and chat channels.
Landbot builds no-code AI agents and chatbots for websites and WhatsApp to qualify leads, support customers, and book appointments.
Crisp combines a multichannel messaging inbox with AI agents and workflow tools for customer support and sales.







